Please show up to your appointment 15 minutes before the start time. This way, we can get you readyfor the water.
Waiver: Download and print the waiver and bring it to your lesson. Waiver must be signed by a guardian if rider is under the age of 18 years old.
Payment: All payments will be made before your lesson. If needed, refunds will be given on the condition our cancellation policy.
Cancellation & Rescheduling:
If you need to cancel or reschedule a lesson, please send us an email at (email). We will get back to you as quickly as possible. Please note our policies below.
Cancellations and reschedules must be made at least 72 hours before your lesson to avoid penalty.
Cancellations and reschedules made between 72 and 48 hours before your lesson will be assessed a $25 fee.
Cancellations and reschedules made within 48 hours of your lesson will not be refunded or credited.
No-Show or Late: Students that have not arrived for their scheduled lesson and cannot be reached by phone will be considered a no-show after 20 minutes. At this point, you will forfeit your lesson without refund. If you are running late, please give us a call, and we will do our best to accommodate you. Lessons that begin late because of a late student arrival will still end at the originally scheduled time.